KDS Accessories started its journey in 1993 to become one of the largest trims and
packaging manufacturer of Bangladesh. Today KDS Accessories is one of the global
contenders in this field while manufacturing many types of products and solutions to
support the robust apparel manufacturing sector of the country. We have already
earned the privilege to work with many global brands such as Nike, Levis, Marks
& Spencer, Gap, Tesco, Target, Zara, Walmart, Next, H&M, George, etc.
KDS Accessories is one of the Strategic Business Units (SBU) of KDS Group, which is
one of the largest business conglomerates of Bangladesh with a robust portfolio to
include Apparel, Textiles, Logistics, Steel, Investment Management, ICT, Banking,
Insurance and Trims & Packaging. KDS Group currently employs 10,000+ employees
globally, including many expat specialists.
KDS Accessories is proud to offer a very progressive working environment for its
employees. We promote a performance based culture where all employees are encouraged
to demonstrate excellence in their own fields of expertise. We welcome likeminded
candidates, who take pride in their abilities, to apply for our vacancies.
Position Title: Sr. Officer – Customer Services
Position Available: 2
Job Location: Chattogram
Requirements :
1. Minimum of 2/3 years of work experience in logistics/ Coordination Functions in a similar
2. Good operating knowledge of computer applications.
3. Fluency in Spoken & Written English & Bangla
Responsibilities :
Position responsibilities include yet are not limited to the following:
1. Coordinating with Sales, Planning, Production, and Dispatch to execute customer orders as per schedule and priority/urgency.
2. Providing customer support by answering customer queries and solving customer complaints on a daily basis.
3. Timely and accurate customer order processing, scheduling, account opening & maintenance.
4. Ensures the issues of proforma invoices & bills.
5. Coordinate with commercial and F&A on any LC-related clarifications as per the established system.
6. Customer Order Entry, ensuring appropriate documentation & tracking of orders for samples from customers, processing of the orders & delivery through the dispatch team.
7. Respond to internal and external inquiries via email, phone, and face-to-face.
8. Update client databases
Educational :
Graduate/Masters
Behavioral :
Strong team player with proactive interpersonal skills.
Open-minded approach towards learning new skills and sharpening existing skill sets.
Result-oriented and a strong desire for success.
Salary: Negotiable
Selection Procedure :
1. Shortlisted candidates will be contacted for written test & interview.
2. Selected candidates should be prepared for immediate joining.
Application Procedure :
Please upload your CV with two references, a contact telephone number, and a scanned photograph (maximum 20 KB) to http://www.kdsaccessories.com/career/available-jobs then apply.
# Any personal pursuing after the submission of CVs will disqualify any chance of an interview.
# For more information on KDS Accessories Ltd, please visit: www.kdsaccessories.com
Last Date of Application: 10-04-2024
Corporate Office
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