KDS Accessories started its journey in 1993 to become one of the largest trims and
packaging manufacturer of Bangladesh. Today KDS Accessories is one of the global
contenders in this field while manufacturing many types of products and solutions to
support the robust apparel manufacturing sector of the country. We have already
earned the privilege to work with many global brands such as Nike, Levis, Marks
& Spencer, Gap, Tesco, Target, Zara, Walmart, Next, H&M, George, etc.
KDS Accessories is one of the Strategic Business Units (SBU) of KDS Group, which is
one of the largest business conglomerates of Bangladesh with a robust portfolio to
include Apparel, Textiles, Logistics, Steel, Investment Management, ICT, Banking,
Insurance and Trims & Packaging. KDS Group currently employs 10,000+ employees
globally, including many expat specialists.
KDS Accessories is proud to offer a very progressive working environment for its
employees. We promote a performance based culture where all employees are encouraged
to demonstrate excellence in their own fields of expertise. We welcome likeminded
candidates, who take pride in their abilities, to apply for our vacancies.
Position Title: Sr Executive / Assistant Manager – Customer Services
Position Available: 01
Job Location: Dhaka
Requirements :
a) Candidates having 3-5 years practical working experience in a customer service role in the Garments Accessories company will be given priority.
b) Ability to work independently and the capacity to lead other team members
c) Excellent communication and interpersonal skills.
d) Strong problem-solving abilities.
e) Proficiency in Microsoft Office Suite.
f) Fluent in Bengali and English (both written and spoken).
Responsibilities :
1. Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
2. Process orders accurately and efficiently.
3. Provide information about our product range and services.
3. Resolve customer issues and complaints effectively and empathetically.
4. Maintain accurate customer records.
5. Collaborate with sales and production teams to ensure customer satisfaction.
Educational :
Masters / MBA in Business Studies
Behavioral :
1. Strong team player with proactive interpersonal skills.
2. Open-minded approach towards learning new skills and sharpening existing skill sets.
3. Result-oriented with a strong desire for success.
Salary: Negotiable
Selection Procedure :
Shortlisted candidates will be contacted for an interview. Written and oral tests must be completed at the time of the interview.
Application Procedure :
Please upload your CV with a passport size picture and two references, contact telephone number to http://www.kdsaccessories.com/career/available-jobs then apply.
Last Date of Application: 15-07-2026
Corporate Office
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